Innovations in evidence range based medications, therapy and psychosocial services such as psychiatric rehabilitation, housing, employment and peer supports have made wellness and recovery a reality for people living with mental health conditions.
Choosing treatments right mix and supports that work for you are an important step in the recovery process. Needless to say, there is nobody size fits all treatment. Even people with very similar diagnosis will have different experiences, needs, goals and objectives for treatment. Treatment choices for mental health conditions will vary from person to person.
While choosing services that support them and evaluating treatment decisions and progress, care experience and outcomes are improved, when people are directly involved in designing their own treatment plan, including defining recovery and wellness goals. There are many ols that can improve the experience on the road to wellness. However, therapy, let’s say, can take many forms, from learning relaxation skills to intensively reworking your thinking patterns. Known social support, acceptance and encouragement from friends, family and others can also make a difference. Yes, that’s right! Education about how to manage a mental health condition with other medical conditions can provide the skills and supports to enrich the unique journey ward overall recovery and wellness.
Together with a treatment team you can develop a well rounded and integrated recovery plan that may include counseling, medications, support groups, education programs and other strategies that work for you.
Whenever choosing services that support them and evaluating treatment decisions and progress, care experience and outcomes are improved, when people are directly involved in designing their own treatment plan, including defining recovery and wellness goals.
Choosing treatments right mix and supports that work for you are an important step in the recovery process. Even people with really similar diagnosis will have different experiences, needs, goals and objectives for treatment. There is nobody size fits all treatment.
Treatment choices for mental health conditions will vary from person to person. Together with a treatment team you can develop a well rounded and integrated recovery plan that may include counseling, medications, support groups, education programs and other strategies that work for you.
There are many ols that can improve the experience on the road to wellness.
Therapy, for the sake of example, can take many forms, from learning relaxation skills to intensively reworking your thinking patterns. Innovations in evidence range based medications, therapy and psychosocial services such as psychiatric rehabilitation, housing, employment and peer supports have made wellness and recovery a reality for people living with mental health conditions. With that said, education about how to manage a mental health condition gether with other medical conditions can provide the skills and supports to enrich the unique journey ward overall recovery and wellness. Social support, acceptance and encouragement from friends, family and others can also make a difference.
When I asked the agency director I was working at last week, it ok him no time to respond. Unchecked, regulation has lost uch with reality. Truth is, it’s not the first time I’ve heard this figure. Of course every state or federal agency, regulatory body, and payer wants a sort of some kind. Fifty percent, he said, then added without irony slightest bit, It’s a clinicwide goal, keeping it to 50% of work time. Wherever I ‘travel whether’ in the or abroad practitioners are spending more time feeding the bureaucratic beast.
Just a few short years ago, the figure commonly cited was 30percentage.
In The last edition Heart and Soul of Change, published in 2009, we pointed out that in one state, The forms needed to obtain a marriage certificate, buy a brand new home, lease an automobile, apply for a passport, open a bank card, and die of natural causes were assembled … altogether weighed 4 ounces. Some potential solutions have emerged. Keep reading! We started doing this to improve transparency and engagement at the Brief Family Therapy Center in Milwaukee, Wisconsin back in the late 1980′ At similar time, it’s chief benefit to date is likely to be that it saves time on documentationas though filling out paperwork is an end in and of itself! Concurrent, collaborative documentation. The paperwork required for enrolling a single mother in counseling to talk about difficulties her child was experiencing at school came in at 25 pounds. Consequently, it’s a great idea.
Ostensibly, paperwork goal and oversight procedures is to improve accountability. Whenever supporting evidence is spare to non existent, perhaps this practice improves outcomes in a galaxy far, far away but on planet Earth. Put bluntly, the field needs an alternative. Simply put, it is less science than science fiction. Consider the widespread ‘practice mandate’, in most instances of treatment planning. Considering the above said. What practice not only insures accountability but simultaneously improves the quality and outcome of behavioral health services? Routinely and formally seeking feedback from consumers about how they are treated and their progress. In these evidence based times, that leads me to say, show me the data. Of course, where is the evidence that the majority of the other documentation improves accountability, benefits consumers, or results in better outcomes?
Soliciting feedback need not be time consuming nor difficult.
The International Center for Clinical Excellence received perfect scores for the materials, training, and quality assurance procedures it makes available for implementing the measures into routine clinical practice. Although, again, these two forms add to the paperwork already burdening clinicians. Last year, two brief, easy to use scales were deemed ‘evidence based’ by the Substance Abuse and Mental Health Services Administration. I want to ask you something. The main difference? Oftentimes numerous RCT’s document that using these forms increases effectiveness and efficiency while decreasing both cost and risk of deterioration, unlike everything else.
In the meantime, will you please let me know your thoughts? Type in your reply below! Is documentation amount you are required to complete, Too much, Too little, or Just about Right, to paraphrase Goldilocks. Of course filed Under.
Hi Scott. Being in private practice and doing mostly EAP contract work doesn’t make me an ideal responder for this particular question. I would say that I have very minimal amounts of paperwork to interrupt the process. I just have to do enough to keep up with patient progress and some contract billing. I do remember in the 1980 90s, insurance billing was pretty complicated and not always very rewarding. Medicare or Medicaid or insurance work anymore. The majority of my clients are covered by EAP contracts with their company or workplace.
Way o much!
That percentage increases with unusual requests or circumstances. That combined with declining reimbursement is making private practice almost impossible. Work under insurance constant threat audits that require people to repay monies earned for services already provided.
I recently had to stop accepting Medicaid patients in my private practice because of behavioral amount mumbo jumbo required in their treatment plans and the frequency of need to write another plan to request additional services, although it goes against my ethics of wishing to serve those in need. Yes paperwork amount has increased. With that said, the details requested have no relation to factors that determine effective treatment and as a psychologist with a spinal cord injury and limited time available to see clients, I’ve had to turn my back on these clients. In my opinion, most of the forms are just not well designed and similar I formations is repeated in several forms inside quite similar file.
SOAP notes that I am mandated to complete. I choose to provide my patients with worldclass care, that is why I choose to work with the military, and therefore face being perceived by my superiors as not being effective with time management. Furthermore, talk about redundancy I also have to literally document all of this into two separate military records systems. Rediculous!
The paperwork problem is a longstanding problem. Sounds way better but it’s rare that the clinicians get their paperwork done with thin that time frame so they work overtime to get it done, for which they do not get paid. As a result, back in the seventies we did an informal time steady at one place we worked, an inpatient drug program, where we added up the hours spent face to face with clients as opposed to doing paperwork, it was 20percent with clients and 80% paperwork and other stuff like training, supervision, staff meetings, case management, etc In a recent mental health center we had a therapist productivity standard of 65percentageof time face to face and 35% for paperwork plus the other nondirect services. Generally, much of this is CYA to avoid law suits and to get paid. Having said that I worked in a Mental Health agency a few years back that required 67 documents pages to be done before you could even see the client the first time. I say it’s not going away anytime soon. Quite ridiculous of course but they answered to State, Local and Federal authorities and various 3rd party payers.
We do o much paperwork.
If I didn’t pay my friend and have her do most of the work I wouldn’t have any time for myself, notes are also done at night and on weekends. Calls to the insurance companies to trouble shoot is have to be done during what should be the time I do housework so forget that! The rationale ain’t justified. Less paperwork obligations and more opportunities for direct client care would be optimal. With that said, my private practice is nearly all insurance clients and I still have to provide my billing person with raw data that I have to complete at night and on weekends.
I would not receive negative feedback from supervisors for quite a few reasons, It is frustrating just thinking of times all in the past that I am making an attempt to concentrate on a client’s story while mentally tabulating maximum forms that I needed to complete while I still had the client in my office.
It is so ironic that in striving to ensure good client care, Medicaid/insurance are orchestrating it’s destruction. This made me burn out. Nonetheless…I remain hopeful.
Yes paperwork has increased, and it depends on your character serving just how extensive it is. My biggest complaint is that the paperwork requires the clinician to think in regards to case development in the way the paperwork requires it, which sometimes isn’t a match. This important government agency are focused on what documentation looks like rather than quality of improved experience for patients. In my NHS practice there is alot of extra documentation I need to check is complete prior to inspection by the Care Quality Commission. They range from the legal/ethical license requirements to the insurance carrier that is data intensive.
We are all now FFS employees and been moved to the 45 minute block where we see more people in a day and are expected to do concurrent billing It is daunting to clients to complete the hoops for such needs as JCAHO accreditation and insurance standards and feel that they have gotten their copayment’s worth of talk time.
Many, many clinicians leave to enter private practice and we have have fewer and fewer staff with clients feeling the abandonment issue with each departure.
Working as a clinical psychologist in public health care in Norway, we have at present a national debate regarding paperwork amount in the field. Many whom don’t have families or are married! Having said that, many are looking to exit this field by getting into a doctorate programing and looking to become college/university professors. This speaks volumes. That said, little do they know that 85 of the time only adjuncts are hired! Whenever leaving less time to direct clinical work, I have introduced the term noncompletion fatigue to describe the possible negative consequences for staff members/ clinical workers that almost never get the time or feedback to perform good enough work…, in focusing on the clinical staff, and the time consuming documentation routines.
While I realize documentation importance, the process has come to serve itself and results in decreased quality of patient care and increased cost while compensation decreases.
New York State Office of Mental Health agency and am dismayed that I am required to spend my first three visits with a client completing forms on a computer when the client has come to receive therapy for, often, urgent issues. I look forward to leaving the profession in the next 2 to 5 years and doing something more rewarding, after many years of practice. That said, clients often become exasperated by the requirements and I apologize repeatedly that I cannot give full attention to the client’s therapy until the forms are complete. As a result, some clients become quite angry and indignant that they cannot talk about the issues that brought them into therapy.
In fact, the documentation does nothing to ensure that I am doing my job effectively as I could well make up what ever I please to put in the forms and nobody would know the difference. In reality good therapy only occurs during the few visits we have where I do not have to complete the regular and repetitive forms that distract us from the therapeutic process. Anyway, I do not give attention kind I would like to in these situations. I am always distracted at these times because I know I’ll pay a price if my forms aren’t completed on time, I stop the forms if the client is in distress. Sometimes crying, sometimes shutting down, instead of engaging fully with someone I am staring at a computer screen while I direct questions at a client who might be pleading for help. Consequently, the individual feels supported and heard and this fosters trust level that is required for him or her to share in a manner that enables healing to occur, when I pay careful attention to a person. Of course, the endless electronic forms are harsh and coarse in comparison and interfere with my ability to create a therapeutic connection with clients.
It’s as if I’m locked into playing a poor role therapist.
I do plan to go into private practice to get away from these constraints which diminish my effectiveness and cheat my clients out of quality therapy, like other therapists. Once again the needy are left with sub par service.
When the institution that I worked for demanded that the psychology staff sign in and out, I used to manage a psychology department, the hours that they put in dropped from 54 per week to slightly under 36 per week.
Scott. All my work experience is in Community Mental Health/Addiction Agencies so we always need to comply with State requirements for paperwork as well as at present we are CARF accredited. Two areas frustrate clinicians the most in every place I am in.
Of all when I read the heroic client, the first thing that came to my mind was, this is a possibility to tackle bureaucracy.
It will squeeze our throats and we will never be able to breathe again, if we don’t find an answer to this problem, as long as I think then and now that bureaucracy is the greatest threats for healthcare. In the trainings I give, this is amid the strong arguments to persuade people or organizations to use FIT. Of course at the financial moment because transition that is taking place here in Holland bureaucracy is winning. Somewhere along the line there is someone who wants to have it, and who benefits, almost always they say that they don’t want bureaucracy they don’t want it for sure.
MH program and I think it’s about 40percentage and rising.
It can’t all be finished during the session, especially if you see clients in homes and schools, which I do, we do concurrent documentation. Oregon state loves it. Notice, we don’t get productivity credit for a bunch of it. One main culprit, frankly, is the CANS, which DHS is requiring. DHS to determine stipends for foster parents.
Throughout my 20 year career as a child and adolescent therapis I have seen the productivity and documentation demands increase to the extent that it is now standard practice for an outpatient therapist to see over 34 patients a week while an access worker will perform 28 initial or diagnostic evaluations per week.
This is a sorry state of affairs as I know many iffy therapists who receive glowing scores. Usually, salaries have not gone up accordingly, documentation standards are more stringent, and a therapists worth depends not on patient satisfaction and positive outcome measures but solely on documentation.
and with extensive experience in quality and efficiency in other contexts, I have very quickly become disillusioned and burned out, as someone relatively new to the field. The client experience and clinical skills receive little emphasis or appreciation. The client experience and clinical skills receive little emphasis or appreciation. And with extensive experience in quality and efficiency in other contexts, I have very quickly become disillusioned and burned out, as someone relatively new to the field.